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Overview
The Oregon Department of Corrections (DOC) is considering revising its incoming mail rule to better balance institutional safety with the importance of family connection. The current mail rule, which was modified in January 2025, aims to prevent dangerous synthetic drugs like fentanyl and methamphetamine from entering DOC facilities through the mail (OAR 291-131).
While the rule change intended to protect the health and safety of both staff and adults in custody (AICs), DOC has received feedback from families, advocates, and community members who have experienced confusion and frustration over the envelope and paper requirements. These unintended barriers to communication have made it harder for AICs to stay connected to their loved ones—something that research shows is essential to emotional well-being, rehabilitation, and reentry success.
In response, DOC is preparing revisions to improve clarity and accessibility. The updated policy will ease some restrictions, clarify acceptable materials, and be accompanied by a new FAQ to help AICs, families, and staff navigate the changes.
DOC remains committed to creating safe institutions without compromising the rehabilitative power of human connection.
Changes
We have listened to the input you provided to the DOC.Mailroom.Questions@doc.oregon.gov inbox andproposed updates to the mail policy to allow for a broader range of acceptable mail items. This website will be the location where you can keep up with these changes and influence the process with your point of view.
Temporary changes to OAR 291-131 and to our practices include:
Clarify that envelope paper weight only needs to be "normal", removing the notation about "20-pound paper".
Clarify that all paper, both envelope and correspondence, should be essentially white. Slightly "off-white" tints will still be allowed -- bearing in mind that the purpose is to allow inspection for contraband, which darkly colored paper prevents. Anything too dark for staff to thoroughly inspect will be rejected.
Lined white paper for correspondence will be allowed ("school/notebook paper").
Legal or Official entities (as defined in OAR 291-131-0010) are allowed to send a single self-addressed, pre-postage printed (not a stamp) return envelope for document signature purposes.
Development of an approved vendors list for publications (this will be considered in the next phase, and is not part of the current recommendations.)
We received feedback regarding some restrictions that we will be unable to change, due to the contraband concern. These items are:
Security tinting (the light blue/purple printing on the inside of envelopes) cannot be used.
Greeting cards printed on thick paper, such as cardstock, will not be allowed (you can photocopy them onto normal paper).
We are still evaulating how to allow for photographs while mitigating the risk of hazardous drugs being embedded in the paper or ink. No decision has been made yet, however this is a significant issue that will need to be addressed.
Please sign up to receive updates as we make them by using the SUBSCRIBE button to the right.
Overview
The Oregon Department of Corrections (DOC) is considering revising its incoming mail rule to better balance institutional safety with the importance of family connection. The current mail rule, which was modified in January 2025, aims to prevent dangerous synthetic drugs like fentanyl and methamphetamine from entering DOC facilities through the mail (OAR 291-131).
While the rule change intended to protect the health and safety of both staff and adults in custody (AICs), DOC has received feedback from families, advocates, and community members who have experienced confusion and frustration over the envelope and paper requirements. These unintended barriers to communication have made it harder for AICs to stay connected to their loved ones—something that research shows is essential to emotional well-being, rehabilitation, and reentry success.
In response, DOC is preparing revisions to improve clarity and accessibility. The updated policy will ease some restrictions, clarify acceptable materials, and be accompanied by a new FAQ to help AICs, families, and staff navigate the changes.
DOC remains committed to creating safe institutions without compromising the rehabilitative power of human connection.
Changes
We have listened to the input you provided to the DOC.Mailroom.Questions@doc.oregon.gov inbox andproposed updates to the mail policy to allow for a broader range of acceptable mail items. This website will be the location where you can keep up with these changes and influence the process with your point of view.
Temporary changes to OAR 291-131 and to our practices include:
Clarify that envelope paper weight only needs to be "normal", removing the notation about "20-pound paper".
Clarify that all paper, both envelope and correspondence, should be essentially white. Slightly "off-white" tints will still be allowed -- bearing in mind that the purpose is to allow inspection for contraband, which darkly colored paper prevents. Anything too dark for staff to thoroughly inspect will be rejected.
Lined white paper for correspondence will be allowed ("school/notebook paper").
Legal or Official entities (as defined in OAR 291-131-0010) are allowed to send a single self-addressed, pre-postage printed (not a stamp) return envelope for document signature purposes.
Development of an approved vendors list for publications (this will be considered in the next phase, and is not part of the current recommendations.)
We received feedback regarding some restrictions that we will be unable to change, due to the contraband concern. These items are:
Security tinting (the light blue/purple printing on the inside of envelopes) cannot be used.
Greeting cards printed on thick paper, such as cardstock, will not be allowed (you can photocopy them onto normal paper).
We are still evaulating how to allow for photographs while mitigating the risk of hazardous drugs being embedded in the paper or ink. No decision has been made yet, however this is a significant issue that will need to be addressed.
Please sign up to receive updates as we make them by using the SUBSCRIBE button to the right.
Share who can I contact to voice dissatisfaction with these rules? It's completely eliminating my privacy not being able to print photos for a loved one at home. I've already spent money on a photo printer specifically for this so you're also wasting my money... on FacebookShare who can I contact to voice dissatisfaction with these rules? It's completely eliminating my privacy not being able to print photos for a loved one at home. I've already spent money on a photo printer specifically for this so you're also wasting my money... on TwitterShare who can I contact to voice dissatisfaction with these rules? It's completely eliminating my privacy not being able to print photos for a loved one at home. I've already spent money on a photo printer specifically for this so you're also wasting my money... on LinkedinEmail who can I contact to voice dissatisfaction with these rules? It's completely eliminating my privacy not being able to print photos for a loved one at home. I've already spent money on a photo printer specifically for this so you're also wasting my money... link
who can I contact to voice dissatisfaction with these rules? It's completely eliminating my privacy not being able to print photos for a loved one at home. I've already spent money on a photo printer specifically for this so you're also wasting my money...
katieaut4
asked
23 days ago
Each time a rule is open for revisions, a public comment period is held. In the case of the recent changes, it was held in late 2024. Another public comment period is comiing up before the end of this year. It will be posted on this page (and you'll get an email if you're registered to receive updates). The temporary revisions currently do allow you to print photos at home, still. However, you should use actual photopaper, and be aware that home-printer ink often causes red-flags during the inspection process and may result in contents being returned if they can't be 100% confident that there is no contraband contained in the ink (which is difficult to do with home-printer ink). Currently, our recommendation is to have the professionally printed, which can often be done at a kiosk that doesn't involve showing your photos to employees.
Share Can commercially printed photos be sent to AIC directly from families? Or are third party companies still required? Example: print photos at Walgreens and I mail them (bypassing the outrageous shipping fees for three photos) on FacebookShare Can commercially printed photos be sent to AIC directly from families? Or are third party companies still required? Example: print photos at Walgreens and I mail them (bypassing the outrageous shipping fees for three photos) on TwitterShare Can commercially printed photos be sent to AIC directly from families? Or are third party companies still required? Example: print photos at Walgreens and I mail them (bypassing the outrageous shipping fees for three photos) on LinkedinEmail Can commercially printed photos be sent to AIC directly from families? Or are third party companies still required? Example: print photos at Walgreens and I mail them (bypassing the outrageous shipping fees for three photos) link
Can commercially printed photos be sent to AIC directly from families? Or are third party companies still required? Example: print photos at Walgreens and I mail them (bypassing the outrageous shipping fees for three photos)
Christalle
asked
28 days ago
Currently (June 2025), no. Because most third-party vendors use envelopes that do not meet the criteria of the rule, they are usually refused without processing. However, because we understand the importance of photographs, part of the process outlined on this page is to evaulate other alternatives. We prioritized solutions for correspondence and will soon shift our focus to photographs and then to publications.
Temporary Mail Rule Changes has finished this stage
DOC makes temporary revisions based on the immediate interests of AICs, Friends and Family, and the community. These revisions can be in effect for 180 days before they must be permanently adopted (or not).
Temporary Revisions in Effect (summer through fall 2025)
Temporary Mail Rule Changes is currently at this stage
Temporary revisions are in effect while DOC goes through the longer process of considering them for permanent adoption.
Permanant Rule Public Hearing (TBD - fall 2025)
this is an upcoming stage for Temporary Mail Rule Changes
The rule is open for public comment and makes it way through the full rule-making process. This includes a public hearing, which is often conducted virtually via Zoom or Teams. This is anticipated to happen towards the end of 2025.
Permanent Rule in Effect (dependent on outcome of public hearing)
this is an upcoming stage for Temporary Mail Rule Changes
After public comments are considered, the proposed permanent rule change is adopted by DOC's Executive Team.
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